Amazon Customer Support Agent
Bucharest, Romania
About The Job
Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with multiple prestigious Amazon brands under its belt, is seeking a strategic-minded Amazon Review Collection Manager.
The Role
At the forefront of this role, your responsibilities will be:
- Strategize and implement review collection initiatives across all of our Amazon product listings
- Plan and execute giveaways to incentivize customers to leave reviews
- Monitor and respond to direct messages from customers regarding their experience with our products
- Work closely with the marketing team to ensure consistent messaging and branding in all review collection efforts
- Track and report on star ratings across all products
The Successful Applicant
The successful applicant:
- Has 2+ years of experience in e-commerce or digital marketing preferred
- Knows Amazon's policies and guidelines
- Has excellent communication skills, both written and verbal
- Is self-motivated with strong attention to detail
- Can work independently as well as collaboratively within a team environment
- Has strong analytical skills with the ability to track performance metrics
Offer Details
This position offers flexible working hours between 4-10 PM EST, making it perfect for those looking for remote work. The compensation for this position ranges from $15 to $20 per hour, based on experience, and also includes attractive performance bonuses. This is a great opportunity for someone who is passionate about the e-commerce industry and wants a role where they can make a significant impact on business growth.
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